Refund policy

SHIPPING

We offer free shipping on all of our products! We process your order the same day you make a purchase. Average delivery is 3 - 5 business days after it's shipped. We ship orders via FedEx, and you'll receive a tracking number once your order is processed.

 

RETURNS AND REFUNDS

All of our stills come with a 90-day guarantee and 2-year warranty covering manufacturing defects. Every still should last a lifetime when maintained properly. If you're unhappy with your purchase, don't hesitate to contact us, and we will gladly refund your money. We charge a 25% restocking fee and the shipping cost to return is the customer's responsibility. Please repackage items and return them to 13339 Edina Way, Poway, CA, 92064.